The risk in developing empathy is that something in another person might resonate with us, causing a deep and unaddressed part of ourselves to shake loose and fall into the light, refusing to be ignored. That is what happened to me.
It can feel redundant to create a report after a well-executed usability test, especially if you’ve involved the rest of your team from the start. However, usability reports are a strong method for communicating your results to your team and your wider organization in a clear, professional way, in order to build support for your research efforts.
Whether you’re a seasoned UX designer with a dedicated budget, or just getting started, read on for our list of the best free and paid usability testing tools you should try.
Imagination, empathy, and objectivity are the most important traits to apply to this method, and these traits can be found across organizations. This can be a great opportunity to bring non-designers into the design process, and could even be leveraged as an empathy training activity in collaboration with HR (hint, hint)!
When I am referred to as "she," I still feel excluded, invisible, misunderstood. This is a feeling that I do my best to transform into energy to educate would-be allies.
How do I embody a character fully, fall in love with the character, learn its idiosyncrasies, when that character must undergo torture daily on stage, sometimes multiple times, with increasing detail, depth, and dramatic timing? How do I rehearse trauma?